Mobile Heroes from Service4Charger - your experts for charging infrastructure

Specialized electrical engineers with distinctive expertise in the field of charging infrastructure
Mobile Heroes

The power behind charging infrastructure and energy management

At Service4Charger, our permanently employed electrical technicians, whom we affectionately call “Mobile Heroes”, are the heart and soul of our company. They are the brave men and women who are out and about on Germany’s roads every day, building and maintaining the charging infrastructure for electric vehicles. Their dedication and expertise are crucial to the success of our company and the satisfaction of our customers. In this article, we would like to tell you a success story that shows what our Mobile Heroes do and how they achieve great things together with their colleagues in the back office.

Mobile Heroes in the field and at meetings
Brief profile

Who are the Mobile Heroes?

Our Mobile Heroes are specialized electrical engineers who are distinguished by their expertise and practical experience. They are specially trained for the challenges of electromobility and have the skills to install, maintain and repair complex charging infrastructure systems. Their commitment and professionalism make them indispensable members of our team.

Specialists with a high level of technical expertise

The training of our Mobile Heroes is comprehensive and practice-oriented. They undergo intensive training programs that impart both theoretical knowledge and practical skills. These training courses cover everything from the basics of electromobility to the latest technologies and best practices in charging infrastructure. Through continuous training, we ensure that our Mobile Heroes are always at the cutting edge of technology.

The technical expertise of our Mobile Heroes is second to none. They are able to identify and solve complex technical problems and always work to the highest standards in the industry. Their skills include installing charging stations, integrating them into existing power grids and carrying out regular maintenance work to ensure that the charging infrastructure is operational.

Our Mobile Heroes are not only technically adept, but also particularly customer-oriented. You will work closely with our customers to understand their needs and provide customized solutions. Thanks to their professional and friendly manner, they gain the trust of our customers and thus contribute to a high level of satisfaction.

Heroes at S4C

Everyday life of our Mobile Heroes

The everyday life of our Mobile Heroes is varied and challenging. Every day brings new challenges and tasks that are mastered with commitment and professionalism. From the installation of new charging points to the maintenance of existing systems – our Mobile Heroes are always on duty to ensure a reliable charging infrastructure.

Installation of charging infrastructure
Installing charging infrastructure is one of the main tasks of our Mobile Heroes. They proceed systematically and efficiently to ensure that each charging station is properly installed and commissioned. They work closely with the office staff to ensure that all the necessary materials and tools are available and that the installation goes according to plan.
Maintenance and repair
In addition to installation, our Mobile Heroes also take care of the maintenance and repair of the charging infrastructure. They carry out regular inspections to ensure that all systems are working properly. In the event of faults, they are quickly on hand to diagnose and rectify problems. Through their careful maintenance, they help to ensure the operational readiness and longevity of the charging infrastructure.
Customer advice
Another important aspect of our Mobile Heroes' work is advising our customers. They are available to customers with questions and problems and offer competent support. With their expertise and experience, they can provide valuable advice and help to find the best solutions for individual requirements.
Indoor service

Internal service: invisible heroes

While our Mobile Heroes are in the foreground and install the charging infrastructure, there is a team in the background that is just as important: the office staff. These invisible heroes perfectly complement the work of the Mobile Heroes and ensure that every project runs smoothly. Without their support, the impressive results achieved by Service4Charger would not be possible.

Planning and coordination
The office staff take on the important task of planning and coordination. Before the Mobile Heroes arrive on site, the office staff have already made all the necessary preparations. They carry out site analyses, draw up detailed plans and ensure that all materials and tools are available on time. Through their careful planning, they ensure that the Mobile Heroes can work efficiently and that no valuable time is lost.
Technical support
During installation, the office staff are always available to provide technical support to the Mobile Heroes. They monitor the progress of the project, answer questions and offer solutions to any problems that arise. Their technical expertise is essential to ensure that the charging infrastructure meets the highest standards and functions smoothly.
Customer communication
Another important aspect of the office staff's work is communication with customers. They maintain contact with the clients, inform them about the progress of the project and coordinate deadlines. Through their professional communication, they ensure that customers are always informed about the status of matters and that their expectations are met.
Quality assurance
Quality assurance is a central component of the work of the back office. They check the work of the Mobile Heroes, carry out tests and ensure that all installations comply with legal regulations and internal standards. Through their careful monitoring, they ensure that the charging infrastructure can be operated safely and reliably.
A strong team

An unbeatable combination

The cooperation between the Mobile Heroes and the office staff is the secret of Service4Charger’s success. Both teams work hand in hand to ensure that each project is completed successfully. The Mobile Heroes contribute their practical expertise and experience on site, while the office staff provide planning, coordination and technical support.

In order to guarantee the high quality of our services, we continuously invest in the further training and development of our employees. Both the Mobile Heroes and the office staff regularly take part in training and further education to expand their knowledge and skills. This means they are always at the cutting edge of technology and can offer the best solutions for our customers.

The Mobile Heroes from Service4Charger are the driving force behind our successful charging infrastructure. With their commitment, expertise and hard work, they are setting new standards in electromobility. However, these successes would not be possible without the support of the office staff. Together they form an unbeatable team that ensures that every project is a success.